Bx99 Privacy Policy — Our Commitment to Protecting Your Data
This Privacy Policy explains how bx99 collects, uses, stores, and protects the personal information of users who access our platform. We are committed to keeping your privacy intact line with best practices in data protection.
Information We Collect
Account & Personal Information
When you register a bx99 account, we collect the information you provide directly, including your full name, email address, phone number, date of birth, and details required for identity verification. This information is used solely for account management purposes and compliance with legal requirements.
Device & Browser Information
We automatically collect technical information when you access the platform, including IP address, browser type, operating system, screen resolution, access time, and pages visited. This data is used to improve the user experience, identify technical issues, and maintain platform security.
Payment Information in Malaysian Ringgit (MYR)
All transactions on bx99 are processed in Malaysian Ringgit (MYR). We collect information related to deposits and withdrawals, including payment method, transaction amount, and timestamps. Card or bank account details are not stored directly by bx99 — payment processing is handled through approved payment providers with secure encryption.
Platform Usage Data
We record platform usage activity, including games played, bets placed, session duration, and interactions with platform features. This data is used for internal analytics, service improvement, and potential fraud detection.
Summary of Data Collected
- Account registration information
- Device & browser data
- MYR Transaction Records
- Cookie & session data
- Platform usage statistics
How We Use Your Information
Bx99 uses the information collected for the following purposes:
- Account management: Creating, maintaining, and verifying user accounts, as well as processing login requests and identity verification.
- Transaction processing: Processing deposits and withdrawals in MYR securely and accurately.
- Service improvement: Analysing usage patterns to improve platform functionality, loading speed, and the overall user experience.
- Service communications: Sending account-related notifications, transaction confirmations, policy updates, and important security information.
- Legal compliance: Fulfilling legal obligations, including anti-money laundering requirements and age verification.
- Fraud prevention: Detecting and investigating suspicious or potentially fraudulent activity to protect all users on the platform.
Bx99 will not use your information for purposes beyond those stated above without first obtaining your consent.
Cookies & Tracking
Types of Cookies Used
Bx99 uses several categories of cookies to keep the platform running properly and to deliver a better experience:
- Essential cookies: Required for core platform functions such as login session authentication and language preferences. Cannot be disabled.
- Performance cookies: Collecting anonymised data on how users interact with the platform to help us identify technical issues.
- Preference cookies: Saving user settings such as display preferences and interface options for future sessions.
Cookie Management
You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain features of the bx99 platform, including your ability to log in to your account.
We do not use third-party tracking cookies for advertising purposes. Any data collected through cookies is used solely for internal platform operations and is never sold to outside parties.
Data Security & Information Sharing
Security Measures
Bx99 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, modification, or destruction. All data transmitted between your device and our servers is secured using SSL/TLS encryption. Sensitive data is stored in encrypted form, and access to user databases is restricted to authorised personnel only.
Third-Party Sharing
Bx99 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Information is only shared in the following circumstances:
- Service providers: Payment processing companies and technical infrastructure providers that help us operate the platform, all bound by strict confidentiality agreements.
- Legal requirements: When required by Malaysian law, court order, or a competent authority.
- Protection of rights: To detect or prevent fraud, illegal activity, or security threats against the platform or its users.
In all cases of sharing, we ensure that third parties uphold data protection standards equivalent to our own.
User Rights & How to Contact Us
Your Rights as a bx99 User
As a bx99 user, you have the following rights regarding your personal data:
- Right to access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct any inaccurate or incomplete information in your account.
- Right to erasure: Under certain circumstances, you may request that we delete your personal data, subject to any applicable legal obligations.
- Right to withdraw consent: You may withdraw your consent to optional data processing at any time through your account settings.
To exercise any of these rights, or if you have any privacy-related questions, please reach out to us at: [email protected]. We will endeavour to respond to your request within a reasonable timeframe.
Privacy Policy Updates
Bx99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes via an in-platform notification or their registered email address.
The latest effective date of this Privacy Policy is 2026. Continued use of the bx99 platform following any changes will be deemed acceptance of the updated version. You may refer our FAQ page for more information.